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Kuda business offering

They’re the regular things you do with your finances, often without thinking too much about it.

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Any questions?

How do I recharge a prepaid meter on Kuda Business?

Tap Payments, then Pay A Bill. Tap Electricity, choose your provider, then choose the prepaid package. Enter your meter number and the amount you want to buy, then confirm with your transaction PIN, fingerprint, or Face ID.

How do I make a postpaid meter payment on the Kuda Business app?

Tap Payments, then Pay A Bill. Tap Electricity, choose your provider, then choose the postpaid package. Enter your meter number and the amount you want to pay, then confirm with your transaction PIN, fingerprint, or Face ID.

Which electricity distribution companies can I buy meter tokens from on the Kuda app?

• AEDC (Abuja Electricity Distribution Company)
• BEDC (Benin Electricity Distribution Company)
• PHED (Port Harcourt Electricity Distribution Company)
• KEDCO (Kano Electricity Distribution Company)
• KAEDCO (Kaduna Electricity Distribution Company)
• JEDC (Jos Electricity Distribution Company)
• IKEDC (Ikeja Electricity Distribution Company)
• IBEDC (Ibadan Electricity Distribution Company)
• EEDC (Enugu Electricity Distribution Company)
• EKEDC (Eko Electricity Distribution Company)

How do I load my meter token?

Check the email address linked to your Kuda Business account for your token. Enter the code on your meter’s keypad and press Enter – your meter should recharge right away.

Why am I getting a ‘Reject’ error when I try to load a meter token?

You might be getting a “Reject” error on your meter for any of these reasons:
• Your meter number is wrong — check it against your transaction receipt
• Your meter hasn’t been activated yet
• Your meter’s smart card is faulty — wipe the chip with a dry cloth
• Your meter isn’t properly connected — contact your distribution company
• Your meter is in tamper mode — request a tamper token from your provider
• Your tariff plan has changed and your meter needs a Key Change Token (KCT)

I’m getting a ‘Link’ error on my meter. What does this mean?

A “Link” error means your meter isn’t connecting to your interface unit (the unit with the keypad). This might be happening because:
• There’s no power supply
• The interface unit’s batteries are weak
• The interface unit needs to be reset